Medical One Frankston – Doctors, Hours, Fees Guide
Medical One Frankston operates as a mixed billing general practice clinic situated at 47 Davey Street in the heart of Frankston, Victoria. The facility serves local residents with extended weekday hours and weekend availability, positioning itself as an accessible healthcare option within the 3199 postcode area.
The clinic provides standard GP consultations alongside specialized services including a dedicated “Need a Script” option and accommodations for patients requiring low sensory environments. With a team of multiple practitioners offering services in several languages, the centre aims to address diverse community health needs.
Operational specifics, fee structures, and practitioner availability vary between official and third-party sources, requiring direct verification for the most accurate current information.
Where Is Medical One Frankston Located and How Do You Contact Them?
47 Davey Street, Frankston, VIC 3199, Australia
03 9781 3966 (primary)
03 9783 9614 (fax)
infofra@medicalone.com.au
medicalone.com.au
13 74 25 (medical advice)
000 (emergencies)
- The clinic occupies a central position at 47 Davey Street, Frankston VIC 3199, placing it within the core commercial district of the suburb.
- Primary telephone contact is available through 03 9781 3966, though some directories list an alternate number 03 8738 6400.
- Electronic correspondence is directed to infofra@medicalone.com.au according to health service directories.
- Facsimile transmission capabilities are maintained at 03 9783 9614.
- After-hours medical advice is accessible via 13 74 25, while life-threatening emergencies require dialing 000.
- The official web presence is hosted at medicalone.com.au.
- An alternative phone listing (03 8738 6400) appears in certain online directories, suggesting potential routing to the same facility.
| Detail | Information |
|---|---|
| Full Address | 47 Davey Street, Frankston, VIC 3199, Australia |
| Primary Phone | 03 9781 3966 |
| Alternate Phone | 03 8738 6400 (directory variance) |
| Fax | 03 9783 9614 |
| infofra@medicalone.com.au | |
| After Hours | 13 74 25 |
| Emergency | 000 |
| Website | medicalone.com.au |
What Healthcare Services Are Available at Medical One Frankston?
Standard and Extended Consultations
The clinic provides general practice services, from standard consultations to extended appointments for complex health matters. A specific “Need a Script” service is available for patients requiring prescription renewals, priced at $60. This offering targets individuals with stable, ongoing medication requirements who may not need a full clinical examination.
Financial Structure and Bulk Billing
Medical One Frankston operates on a mixed billing model. Bulk billing is provided for children aged 15 and under, concession card holders, aged pensioners, childhood immunisations, and Veterans’ Affairs Gold Card holders. For other patients, standard consultations are charged at $108 with a Medicare rebate of $43.90, while longer consultations cost $150 with an $84.90 rebate. Weekend and public holiday appointments incur higher fees. Patients who fail to attend scheduled appointments without providing notice are charged a $25 no-show fee.
Children 15 and under, concession card holders, aged pensioners, and Veterans’ Affairs Gold Card holders receive bulk billed services. All other patients should expect mixed billing with out-of-pocket costs.
Specialised Accommodations
The facility maintains a quiet, low sensory room designed for patients who experience sensory overload or require a calm environment during consultations. Patients needing this accommodation should discuss requirements when booking. Childhood immunisation services are also provided, with bulk billing available for these specific appointments.
Which Medical Practitioners Practice at Medical One Frankston?
General Practitioners and Specialists
The clinical team includes multiple practitioners with varying specialisations. The official website lists Dr Marin Tomic, Dr Prasadi Ponnawila, Dr Robert Cuthbertson, Dr Marat Grosman, Dr Anselm Gunesekera, Dr Sourav Saha, Dr Burhan Khelil, and Dr Ben Casey. Healthdirect records additionally note Dr Jeanne Nayagam, Dr Erin Linley, and Dr Tiesheng Wang. Additional directory listings include Dr John Beaney, Dr Zdenek Dubrava, Dr Yan Loh, and Dr David Lyall.
Language Capabilities and Cultural Accessibility
While English serves as the primary language of consultation, several practitioners offer multilingual services. Dr Jeanne Nayagam provides care in English and Sinhalese, while Dr Tiesheng Wang consults in English and Mandarin. Patients requiring specific language support should verify current availability when booking, as practitioner rosters may change.
Confirming Current Availability
Given variations between directory listings, patients should confirm specific doctor availability directly. The clinic does not publish real-time practitioner schedules publicly, requiring telephone or online booking inquiries to confirm individual doctor availability and language services.
How Can Patients Schedule Visits and What Are the Operating Hours?
Telephone and Online Booking Systems
Appointments are secured through direct telephone contact at 03 9781 3966 or via the Zedmed online portal accessible at medicalone.zedmed-appointments.systems. The online system displays available slots from 9:00 AM onward. Healthengine listings indicate no current online booking availability through their platform, suggesting patients should use the official Zedmed system or telephone.
Weekday and Weekend Schedules
The clinic operates Monday and Tuesday from 8:00 AM to 8:00 PM, Wednesday from 8:00 AM to 6:00 PM (though some sources indicate 8:00 PM), Thursday from 8:00 AM to 8:00 PM, and Friday from 8:00 AM to 6:00 PM. Weekend services run Saturday and Sunday from 9:00 AM to 2:00 PM. These extended evening hours on Mondays, Tuesdays, and Thursdays accommodate working patients unable to visit during standard business hours.
Wednesday closing times vary between 6:00 PM and 8:00 PM depending on the source. Patients should verify current hours by telephone before visiting, as operational times may shift.
Appointment Policies and Fees
The clinic requires appointments for most services, though specific urgent care policies are not detailed in available sources. The $25 no-show fee applies to missed appointments without prior notification. Weekend and public holiday consultations attract higher fees than standard weekday appointments.
Appointments are often required rather than walk-in. Calling ahead or using the online portal is essential to secure consultation times, particularly for specific practitioners or the low sensory room.
How Do the Weekly Operating Hours Break Down at Medical One Frankston?
- : 8:00 AM – 8:00 PM Medical One Official
- : 8:00 AM – 8:00 PM Doctors.com.au
- : 8:00 AM – 6:00 PM (official) or 8:00 PM (alternate listings) Healthdirect
- : 8:00 AM – 8:00 PM Medical One Official
- : 8:00 AM – 6:00 PM Doctors.com.au
- : 9:00 AM – 2:00 PM Medical One Official
- : 9:00 AM – 2:00 PM Medical One Official
What Information Is Definitive and What Shows Discrepancies?
| Established Information | Variable or Uncertain Details |
|---|---|
| Location at 47 Davey Street, Frankston VIC 3199 | Wednesday closing time (6:00 PM vs 8:00 PM) |
| Primary phone 03 9781 3966 | Availability of specific practitioners on specific days |
| Standard consultation fees ($108/$150) | Telehealth consultation availability |
| Existence of low sensory room | Current status of Healthengine booking integration |
| Bulk billing for eligible categories | Exact fee differentials for weekend/public holiday surcharges |
What Role Does Medical One Frankston Play in Local Healthcare?
Situated in the commercial centre of Frankston, the clinic occupies a strategic position within the suburb’s healthcare infrastructure. The mixed billing model positions it between fully bulk-billing community health centres and entirely private fee-for-service practices, creating a middle-ground option for patients with varying financial capacities. Extended evening hours on Mondays, Tuesdays, and Thursdays address a significant gap in after-hours primary care availability in the region.
The inclusion of specialised services such as the “Need a Script” option and the low sensory room indicates adaptation to specific community needs, including chronic disease management and neurodivergent patient support. For families managing pediatric care, understanding medication safety remains essential, particularly when dealing with Nurofen for Kids – Dosage Guide by Age and Weight alongside standard GP consultations.
What Do Patient Experiences and Official Records Reveal?
Aggregated review data remains limited for this specific location. One local directory notes the clinic is praised for its friendly and compassionate staff, highlighting the centre’s position in the heart of Frankston. No comprehensive star ratings or detailed patient testimonials appear in the available research beyond this single qualitative observation.
The clinic is praised for its friendly and compassionate staff in the heart of Frankston.
Official records from Healthdirect and the Australian health services registry confirm the clinic’s operational status and core contact details. The facility is listed as a general practice service within the Frankston 3199 postcode area, with verification through multiple government and medical directory sources.
Key Considerations for Patients Seeking Care at Medical One Frankston
Medical One Frankston provides mixed billing general practice services with extended evening and weekend hours, located centrally at 47 Davey Street. Patients should verify specific practitioner availability and current operating hours—particularly for Wednesday evenings—prior to attending. Those eligible for bulk billing include children under 16, concession holders, and veterans, while others should anticipate out-of-pocket expenses ranging from approximately $64 to $65 per standard consultation after Medicare rebates. For individuals reviewing their healthcare financing options, examining the Doctors Health Fund – 2025 Eligibility Coverage Guide may provide relevant context regarding ancillary coverage and gap fee arrangements.
Frequently Asked Questions
Does Medical One Frankston offer bulk billing?
Yes, for children aged 15 and under, concession card holders, aged pensioners, childhood immunisations, and Veterans’ Affairs Gold Card holders. Other patients are subject to mixed billing with out-of-pocket costs.
How much does a standard consultation cost at Medical One Frankston?
Standard consultations cost $108 with a Medicare rebate of $43.90, resulting in an out-of-pocket expense of approximately $64.10. Longer consultations cost $150 with an $84.90 rebate.
What languages do doctors speak at Medical One Frankston?
English is primary. Dr Jeanne Nayagam speaks Sinhalese, and Dr Tiesheng Wang speaks Mandarin. Availability of specific language services should be confirmed when booking.
How do I book an appointment at Medical One Frankston?
Telephone 03 9781 3966 or use the online Zedmed portal. Healthengine does not currently show available slots for this clinic.
Does Medical One Frankston charge for missed appointments?
Yes, a $25 no-show fee applies if you miss your appointment without providing prior notice.
Is there a quiet room available for sensory needs?
Yes, the clinic offers a low sensory room. Patients should mention this requirement when booking their appointment.
Can I get a prescription without a full consultation?
The clinic offers a “Need a Script” service for $60, designed for patients with stable ongoing medication needs who may not require a comprehensive examination.
What are the exact opening hours on Wednesday?
Official sources indicate 8:00 AM to 6:00 PM, though some directories list 8:00 PM. Verify by phone before visiting.
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